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Money & Payment Terms

How our platform fees and entry fee commitments work

💡 How LeagueUp Entry Fees Work

We charge a small platform fee upfront (not the full entry fee amount). If you fail to complete your goals, you agree to pay the full entry fee amount within the league's timeframes.

Platform Fee Structure (what you pay upfront):

$5 Entry Fee: $0.75 platform fee

$10 Entry Fee: $1.00 platform fee

$25 Entry Fee: $2.00 platform fee

$50 Entry Fee: $3.00 platform fee

$100 Entry Fee: $5.00 platform fee

+ Stripe processing fees (2.9% + $0.30) are added to both platform fees and entry fees

Entry Fees vs. Wagers: What's the Difference?

✅ Entry Fees (We Handle These)

  • Set by leagues or individuals when joining
  • We charge our platform fee upfront
  • Full amount payable if goals are failed
  • Used for accountability and commitment
  • Go to charity if not met

⚪ Wagers (We Don't Touch These)

  • Personal bets between users
  • LeagueUp never charges fees on wagers
  • Handled directly between individuals
  • No platform involvement in collection
  • Not subject to our fee structure

Payment Timeline & Process

What You Pay & When

  • Upfront: Only the platform fee (see amounts above)
  • If you succeed: Nothing more - you're done!
  • If you fail: Full entry fee amount + Stripe fees within league & app timeframes
  • Platform fees: Generally non-refundable

Refund Policy

Simple Policy

  • Platform fees: Generally non-refundable
  • League commitments: Binding after 7 days from league start
  • Special circumstances: Contact us if you have genuine issues

This is NOT Gambling

What Makes This Different

  • No prize pools: Entry fees don't go to other users
  • No competition for money: You're only accountable for your own goals
  • No games of chance: Success depends entirely on your commitment
  • Personal accountability: Entry fees go to charity, not other players
  • Your choice: You select the charity if you don't meet your goals

LeagueUp is a social accountability platform that uses financial commitment as a motivational tool, not a gambling or gaming platform.

Payment Processing & Security

  • Stripe processing: All payments secured by Stripe, industry-leading payment processor
  • Card data: LeagueUp never stores your payment information
  • Compliance: Full PCI DSS compliance through Stripe infrastructure
  • Disputes: Handled through Stripe's standard dispute resolution process

Legal Disclaimers

Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. LeagueUp makes no guarantees about service availability, goal achievement, or financial outcomes.

No Health or Professional Advice

LeagueUp is not intended to provide medical, health, fitness, or professional advice. Always consult qualified professionals before making significant lifestyle changes or financial commitments.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEAGUEUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES related to your use of the service or any financial commitments made through the platform.

Your Rights & Responsibilities

Appeal Process

7-Day Appeal Window

You have 7 days after notification to file an appeal if you believe you were incorrectly marked as failing your commitment. Keep your app notifications enabled to ensure you receive timely notices of any goal failures.

Your Responsibilities

  • Honest reporting: Provide accurate proof of goal completion
  • Timely check-ins: Complete check-ins according to your league's schedule
  • Payment method: Maintain valid payment method for the duration of your commitment
  • Notifications: Keep app notifications enabled to receive important updates

App Subscriptions

LeagueUp offers optional premium subscriptions for enhanced features and unlimited league participation.

  • Monthly billing: Subscription fees are separate from entry fees
  • Cancel anytime: No penalty for cancellation
  • Active commitments: Entry fee obligations continue even if subscription is cancelled
  • 7-day refund: Subscription fees refundable within 7 days of renewal

Termination & Account Closure

  • Your account: You may close your account at any time, but active commitments remain binding
  • Our rights: We may terminate accounts for fraud, violations, or harmful behavior
  • Outstanding commitments: Account closure does not void financial obligations from active leagues
  • Data deletion: Email delete@joinleagueup.com to request complete data removal

Contact & Support

Payment Issues

Email: billing@joinleagueup.com

General Support

Email: contact@joinleagueup.com

By making a financial commitment through LeagueUp, you acknowledge that you have read and agree to these money and payment terms.

Last Updated: August 10, 2025

See our full Terms of Service for complete legal terms.