Privacy Policy

1. Introduction

Welcome to LeagueUp! This Privacy Policy explains how LeagueUp, Inc., a Texas Limited Liability Company ("LeagueUp," "we," "us," or "our") collects, uses, shares, and protects information when you use our mobile application, website, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide Directly

Account Information

• Email address
• Username and display name
• Password (encrypted)
• Date of birth (for age verification)
• Full name (optional)
• Profile picture
• Bio and profile description
• Timezone

Goal and Activity Data

• Goals you create (type, frequency, target amounts)
• Check-in data and progress tracking
• Proof submissions (photos, text, URLs)
• Goal completion statistics
• Streak information

League Participation Data

• Leagues joined or created
• League settings and preferences
• Wager amounts (real-money)
• Trust scores
• League performance metrics

Communication Data

• Messages in league chats
• Direct messages to other users
• Comments on activities
• Reactions to posts
• Public and private notes on check-ins

Survey and Preference Data

• Onboarding survey responses
• Accountability preferences
• Notification settings
• Privacy preferences
• Personalization choices

Payment Information (When applicable)

• Payment method details (processed by third-party providers)
• Subscription status
• Transaction history
• Note: We do not store credit card numbers directly

2.2 Information Collected Automatically

Device Information

• Device type and model
• Operating system and version
• Unique device identifiers
• Mobile network information
• IP address

Usage Information

• Features used and actions taken
• Time spent in the app
• Navigation patterns
• Error logs and performance data
• Check-in patterns and timing

Location Information

• Timezone (for accurate check-in tracking)
• General location (country/region) from IP address
• We do not collect precise GPS location

2.3 Information from Third Parties

Authentication Providers

• Basic profile information if you sign up using third-party authentication
• Email address from authentication provider

Analytics Services

• Aggregated usage data from Google Analytics
• Crash reports and performance metrics

3. How We Use Your Information

3.1 To Provide and Improve the Service

• Create and manage your account
• Enable goal tracking and progress monitoring
• Facilitate league participation
• Process check-ins and verify progress
• Calculate trust scores and rankings
• Send notifications and reminders
• Provide customer support

3.2 For Personalization (With Your Consent)

• Match you with compatible league members
• Suggest relevant goals and leagues
• Customize reminders and nudges
• Tailor content to your preferences
• Provide personalized insights

3.3 For Safety and Security

• Verify user age and enforce age restrictions
• Moderate content and enforce community guidelines
• Detect and prevent fraud or abuse
• Protect minors through enhanced safety features
• Investigate violations of our Terms of Service

3.4 For Communication

• Send service-related announcements
• Provide goal reminders and progress updates
• Send marketing communications (with consent)
• Respond to your inquiries

3.5 For Analytics and Research

• Understand how users interact with the Service
• Identify trends and usage patterns
• Improve features and user experience
• Conduct anonymized research on goal achievement
• Generate aggregated insights

3.6 For Legal Compliance

• Comply with legal obligations
• Enforce our Terms of Service
• Protect our rights and property
• Respond to legal requests

4. How We Share Your Information

4.1 With Other Users

Public Information

• Username and profile information
• Public league participation
• Check-ins in public leagues
• Comments and reactions
• Public goal progress

League Members

• Your progress and check-ins within shared leagues
• Proof submissions (if applicable)
• League-specific communications
• Performance rankings

Private by Default

• Direct messages (only visible to recipients)
• Private notes on check-ins
• Personal goal details (unless shared in a league)
• Email address and birth date

4.2 With Service Providers

We share information with trusted third-party service providers who assist us in operating the Service:

• Cloud storage providers (Firebase)
• Analytics providers (Google Analytics)
• Payment processors (when applicable)
• Email service providers
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 For Legal Reasons

We may disclose information when required to:

• Comply with legal obligations
• Respond to valid legal requests
• Protect safety and prevent harm
• Enforce our Terms of Service
• Protect our rights and property

4.4 With Your Consent

We may share information with your explicit consent or at your direction.

4.5 Business Transfers

If LeagueUp is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.6 Aggregated Information

We may share aggregated, anonymized information that cannot identify you personally for research, marketing, or other purposes.

5. Data Retention

We retain your information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Specific Retention Periods:

• Account information: Until account deletion
• Goal and check-in data: Until account deletion
• League history: Retained for historical records
• Communications: Up to 2 years
• Analytics data: Up to 2 years
• Deleted content: May be retained up to 30 days in backups

6. Your Rights and Choices

6.1 Access and Portability

You can access most of your information through the app. You may also request a copy of your personal data by contacting us. We'll provide your account information, active goals, and recent activity in JSON format.

6.2 Correction

You can update your profile information at any time through account settings.

6.3 Deletion

You can request deletion of your account and associated data by emailing delete@joinleagueup.com. Note that:

• Some information may be retained for legal compliance
• Information you shared in leagues may remain visible
• Deletion is permanent and cannot be undone

6.4 Communication Preferences

You can control:

• Push notification settings
• Email communications
• Marketing messages
• League-specific notifications

6.5 Privacy Settings

You can manage:

• Profile visibility
• Who can message you
• League discovery preferences
• Data sharing for personalization

7. Children's Privacy

7.1 Age Requirements

LeagueUp is exclusively for users 18 years of age and older. We do not knowingly collect information from anyone under 18. If we learn we have collected information from someone under 18, we will delete that information promptly.

All users must verify their age during account creation, and access to the platform is restricted to adults only.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure password storage using industry-standard hashing
• Regular security assessments
• Access controls and authentication
• Secure data storage on trusted cloud providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using the Service, you consent to such transfers.

We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Current Third-Party Services:

• Firebase (Google) - Backend infrastructure
• Google Analytics - Usage analytics
• Future payment processors - Payment handling

11. Do Not Track

The Service does not currently respond to Do Not Track signals. We do not track users across third-party websites.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes
• In-app notifications

Your continued use of the Service after changes indicates acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

15. Additional Disclosures

15.1 Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use the Service
• Improve your experience

You can control cookies through your browser settings.

15.2 Data Processing Basis

We process your information based on:

• Your consent
• Performance of our contract with you
• Compliance with legal obligations
• Our legitimate interests in operating the Service

15.3 Automated Decision Making

We may use automated systems to:

• Calculate trust scores
• Detect potential fraud
• Personalize content (with consent)
• Enforce age-appropriate restrictions

You can request human review of automated decisions that significantly affect you.

15.4 Data Minimization

We collect only the information necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy.

15.5 Privacy by Design

We consider privacy at every stage of product development and implement privacy-protective features by default.